Privacy Policy

Introduction

At Eden Lawn and Garden Centre, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or inquiry.
• Non-Personal Information: IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
• Customer Feedback: Testimonials, survey responses, and communication records.

2. How We Use Your Information

• To process orders and deliver products/services.
• To provide customer support and respond to inquiries.
• To personalize your experience on our website.
• To send promotional emails, offers, and updates (only with your consent).
• To improve our website and services through analytics.

3. Data Protection

We use secure servers and encryption technologies to protect your data. Only authorized personnel can access your personal information, and we do not share or sell your data to third parties without your consent.

4. Your Rights

• Access and Update: You can request access to or correction of your personal information.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Deletion: Request deletion of your personal data unless required for legal purposes.

Contact Us

For privacy concerns or requests, please email us at sales@edenlg.co.ke